Thanks for shopping at PersonalBabyProducts.com by Randesign
If you are not entirely satisfied with your purchase, we’re here to help.
As our items are personalized to the individual, all sales are final except in the case of an error on the part of Randesign.
In the case of an error on our behalf, please contact us. We will address your situation uniquely. We aim for complete customer satisfaction.
If we determine a refund is necessary, upon receipt of your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.